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Job Benefit

  • Laptop
  • Insurance
  • Travel opportunities
  • Allowances
  • Uniform
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Annual Leave

Job Description

  1. Receive customer orders and key-in on the system
  2. Process order with BKK team
  3. Receive and track damaged product, damaged container to compensate for customers
  4. Cooperate with accountant to follow, check liabilities and update to customers
  5. Manage and update customer’s information on excel file: contact information, salesman, transaction status & update customer list to related departments
  6. Manage and file sales contract of customers
  7. Update delivery information at port to customers, sales team by sms/email/zalo
  8. Cooperate with relevant departments deploy customer care programs
  9.  To make relevant reports to supervisor and works follow the assignment of supervisor and BOD
  10. Always be cheerful, behave properly with customers as well as employees of the Company.
  11. Share experience among team members and other departments so that day-to-day work goes well.
  12. Listen to customers and monitor customer satisfaction

Job Requirement

  • Have knowledge in customer service
  • Have knowledge in import – export   
  • Have thorough of company processes involved
  • 1-2 year working experience, preferred in customer service
  • Working place: 117-119 Lý Chính Thắng, District 3, Võ Thị Sáu ward, HCM

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